Hello and welcome to Pickle Dog Design©!
We’re excited to share our collection of eclectic handmade goods with you. New items are always being created, so check back often for new additions to the shop. Add us to your favorites so you don't miss out!
SHOP PICKLE DOG DESIGN
LEARN MORE ABOUT PICKLE DOG DESIGN
MEET AMY BARTKUS, OWNER OF PICKLE DOG DESIGN
IN A PICKLE OR HAVE QUESTIONS?
Contact Pickle Dog Design for help with your next design project or custom order. Pickle Dog Design is more than happy to answer any and all questions you may have. No question is ever too small.
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Thanks for visiting! Please stay awhile and sniff around.
©Pickle Dog Design. All rights reserved.
Payment is due at the time of checkout.
▶ CREDIT CARD PAYMENT:
Pickle Dog Design now automatically accepts the following credit cards—
Visa, MasterCard, American Express, and Discover
▶ PAYPAL PAYMENT:
Pickle Dog Design accepts PayPal (which also accepts all major credit cards).
Don’t have a PayPal account and would like to pay with your credit card? No problem! You do not need a PayPal account in order to make a purchase. You can pay with a credit card, debit card, or bank account through PayPal. When you check out on Etsy, just click the PayPal button. It will take you to the PayPal home page and there you will have an option to pay with a credit card without an account.
▶ PLEASE NOTE:
All Minnesota residents will be charged a 7.28% sales tax at checkout.
Most items listed are ready to go (with the exception of custom orders). Pickle Dog Design takes pride in fast shipping and tries to ship within 5 business days after payment has been received. Saturdays and Sundays are not considered business days. Please make sure the address listed on your Etsy account and PayPal account is correct when placing your order. Items will be shipped to this address. We are not responsible for lost or returned packages.
▶ DOMESTIC SHIPPING (within the United States):
Pickle Dog Design ships through the United States Postal Service (USPS). Most items are shipped via First Class Mail which takes between 3–5 business days for delivery. A delivery confirmation number is included for all shipments within the United States. We will contact you once your order has been shipped to provide a tracking number.
Buyers should expect to receive their items within 7–10 days from purchase. Custom orders take longer.
If you need to receive your order sooner, you can upgrade the shipping method to USPS Priority Mail upon checkout. This shipping method takes 2–3 business days for delivery. Please note that purchasing this upgraded shipping method only speeds up the shipping time for the item(s) to be delivered, not the production time for the item(s) to be made.
If you need a rush order, please send us a message BEFORE ordering to check if meeting your delivery deadline is possible. Please note that rush orders will incur an additional fee.
Shipping timelines are estimates given through the United States Post Office (USPS). Once orders are shipped and out of our hands, we are NOT responsible for shipping delays.
Shipping rates include packaging supplies, shipping costs, and handling.
▶ INTERNATIONAL SHIPPING (outside the United States):
Pickle Dog Design ships through the United States Postal Service (USPS) via First Class International Mail. Please expect 10–30 business days for delivery. We will contact you once your order has been shipped to provide the customs declaration number (or tracking number) which allows you to track your package within the United States only—packages cannot be tracked once they have left the United States due to the difference in postal systems.
Please be aware if your country has customs tax charges. Visit your country's customs agency website for more info. It is the buyer's responsibility to pay for any additional charges due to import.
If you need to receive your order sooner, please send us a message BEFORE ordering and we can upgrade your shipping method with a revised receipt. Please note that shipping upgrades will incur an additional fee.
Shipping timelines are estimates given through the United States Post Office (USPS). Once orders are shipped and out of our hands, we are NOT responsible for shipping delays due to clearance through customs.
Shipping rates include packaging supplies, shipping costs, and handling. It does not include any fees that may be charged at customs. Insurance is also not included.
Currently, we do not offer international shipping for our home decor items. However, we are happy to ship to you! Please send us a message regarding the item you're interested in and the country you're from—we'll then calculate the international shipping costs for you.
▶ EXPEDITED SHIPPING & INSURANCE:
Pickle Dog Design does not insure packages, however insurance can be added for an additional amount at buyer’s request. If you have any specific needs concerning the shipment of your order, simply let us know before placing your order and we will try to accommodate you. Please be aware that shipping modifications will incur an additional fee.
▶ SHIPPING ERRORS (LOST OR RETURNED PACKAGES):
Please make sure the address listed on your Etsy account and PayPal account is correct when placing your order. Items will be shipped to this address. We are not responsible for lost or returned packages. If this occurs and packages are returned to us, we will either issue a refund for the price of the item minus the original shipping cost or re-ship it to the correct address at the buyer's expense.
International customers, please note that unless you upgrade your shipping to Express International Mail, Pickle Dog Design is NOT responsible for lost or stolen packages through your mail system.
Returns & Exchanges
I gladly accept returns
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Returns and exchange details
Your happiness is the most important thing for Pickle Dog Design. If you are not satisfied with your purchase for any reason or it arrived damaged during shipping, please contact us before leaving feedback. Friendly customer service is our first priority and we'll do our best to solve the problem in a reasonable way.
In the unusual circumstance that an item has been damaged in transit, please contact us within 3 days of receiving your item.
Returns will be accepted after communicating with us within 3 days of receipt. We must receive returned item(s) within 14 days of receipt. Item(s) must be in perfect unworn condition and in the gift box provided, packaged in a bubble mailer with tracking number. Returns that are lost in the mail will NOT be refunded.
Pickle Dog Design does NOT accept returns or refunds on custom (personalized) orders.
All items marked as "DOLLAR DEAL" and "LAST CHANCE" are final sale and non-refundable.
Dollar Deal jewelry does not come with gift boxes. All other jewelry has a gift box option available upon checkout.
All Pickle Dog Design items are handmade in a smoke-free environment.
▶ INFORMATION WE COLLECT:
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.
▶ WHY WE NEED YOUR INFORMATION AND HOW WE USE IT:
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
▶ INFORMATION SHARING AND DISCLOSURE:
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
▶ DATA RETENTION:
▶ TRANSFERS AND PERSONAL INFORMATION OUTSIDE OF THE EU:
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
▶ YOUR RIGHTS:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. we describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
▶ HOW TO CONTACT US:
For purposes of EU data protection law, Amy Bartkus (shop owner), is the data controller of your personal information. If you have any questions or concerns, you may contact us at firstname.lastname@example.org.
Frequently Asked Questions
Custom and personalized orders
Pickle Dog Design loves custom orders, just send us a message! Custom orders do require payment before being made and are usually processed within 7–10 business days after payment has been received. Some orders may take a little more time depending on the order. All custom (personalized) orders are final sale and non-refundable.
Gift wrapping and packaging
Is your purchase a gift? Add gift wrapping to your order at checkout to have your items specially wrapped in kraft paper and tied with a green bow and gift tag.
Dollar Deal jewelry does not come with gift boxes. All other jewelry has a gift box option available upon checkout.
What metal is used for our jewelry?
Our earring posts and backs are nickel free iron. We include both metal and rubber backs with all our post earrings. Our necklace chains are also nickel free.
Jewelry care instructions
When you order jewelry, it's handmade just for you! Although every effort is taken to ensure the strongest materials and adhesives are used, our jewelry is not sweatproof or waterproof.
To sustain the life of your new jewelry:
• Please treat each piece gently
• Jewelry should be kept dry and clean when not in use
• Do not wear while asleep
• Remove before showering, swimming, and exercising
We are happy to do wholesale orders! Please contact us for details.
Your feedback is greatly appreciated! We would love to hear what you think of your purchase and service you receive. Will you please take a moment to review your recent purchase(s)? We’re all ears!
To leave feedback, just go to “You” (in the top right-hand corner of the screen) and click on “Purchases and Reviews”—you’ll then see the item(s) you purchased from Pickle Dog Design and can leave your feedback.
Follow us on Instagram and Facebook (@pickledogdesign) and show off your purchase with #ilovepickledogdesign. We love seeing customer photos!